identity x
About us
+30
Years of
experience
4.9
+2.3K Reviews
Who we are?
Brand & Experience Studio
IDENTITY X is a brand and customer experience studio that helps service-based businesses look more professional, communicate clearly and deliver a smoother client journey. We combine brand strategy, visual identity, Wix Studio websites, digital & print materials, client communication training and customer success operations into one integrated offer. The result: a brand that not only looks good online, but is supported by the processes, tools and training your team needs to keep clients happy long term.
+200
Expert Employees
+4500
Completed Projects
+3800
Happy Customers
+98.9%
Customer satisfaction
Our vision
At IDENTITY X, our vision is to help businesses build brands that are as strong behind the scenes as they are on the surface. We believe every professional brand should have clear positioning, consistent communication and well-designed systems that make the client experience feel effortless—from first impression to renewal.
Our mission
Our mission is to translate your expertise into a clear, consistent brand and a reliable client journey. We do this by combining strategic brand foundations, visual identity design, Wix Studio websites, digital and print materials, communication training and customer success operations. Together, these elements create a professional, predictable experience for your clients and a calmer way of working for your team.
our values
What Guides Us
We don’t guess. Everything we do has a clear purpose, structure and outcome.
We clarify who you are, what you stand for and the path forward.
High standards in strategy, design, communication and delivery — always.
We focus on what truly matters. No upselling, no useless work, no fake “problems.”
We communicate openly, act honestly, and deliver what we promise — every time.
We understand your business, audience and goals deeply before we build anything.
Clear communication, open processes and straightforward expectations at every stage.
Our work creates real results: better visibility, stronger conversions, meaningful growth.
Professional brands don’t happen by accident. They’re built on clarity, consistency and intentional decisions — the identity you show, the voice you use, the experience you deliver, the logic you follow and the trust you build. Together, these five pillars create the brand clients prefer.
+98.9%
Customer
satisfaction
What do we do?
Connected Services.
Real Results.
We combine strategy, identity, websites, communication and customer experience into one unified system.
Every service is designed to strengthen trust, improve clarity and support real business growth.
Brand Strategy
Visual Identity Design
Website Design & Development
Digital & Print Materials
Client Communication Training
Customer Success Operations
Customer reviews
What our customers have said about us
Our clients come to us when they need more than “just a website” or “just a logo”. They leave with clearer messaging, a stronger brand presence and systems that make delivering their services easier and more consistent.
Exceptional Social Media Growth Results
"Thanks to their strategy, our social media presence has grown exponentially. Their team expertly optimized our social channels, boosting follower engagement and interaction. We've seen a noticeable increase in brand awareness and customer loyalty."
Alice Lee
Content Marketing
Effective Brand Identity Transformation Services
"The digital marketing strategy provided was beyond expectations. They thoroughly researched our market, tailored solutions to our needs, and delivered measurable results. Their approach helped us increase visibility and achieve our business goals efficiently."
Bob Jobs
Social Engagement
Top-notch Content Development for Engagement
"The content development service was exceptional! Their team crafted engaging and relevant content that truly resonated with our target audience. It significantly boosted our online engagement and helped us connect with customers on a deeper level. Highly recommended!"
Eva Deep
Identity & Branding
Outstanding Digital Marketing Strategy Solutions
"The digital marketing strategy provided was beyond expectations. They thoroughly researched our market, tailored solutions to our needs, and delivered measurable results. Their approach helped us increase visibility and achieve our business goals efficiently."
David Mark
Product Design
Highly Recommended for Brand Building
"Working with them on our brand-building journey was a fantastic experience. Their expertise in shaping a strong brand identity helped us stand out in a competitive market. The result was a cohesive, memorable brand that perfectly reflects our values."
Tom Cruise
Social Engagement
+3.800
Customers
6.4K
Bookings
4.9
3.5K Reviews