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CARE & IMPROVEMENT

Keep improving after launch.

Ongoing support for the website, materials, apps and connected systems your business relies on, with a clear scope and workload.

A USEFUL STARTING SCOPE

Start with a clear outcome.

Defined coverage, capacity and responsibilities.

A visible queue of changes and useful updates.

Agreed response expectations and review points.

CAPABILITIES

Everything we look after once you are live.

Nine capabilities that keep your website, materials, operations and team improving after launch.

01

Keep it running

Updates, maintenance and monitoring for what your business relies on, including systems we did not build.

02

Keep it improving

Changes that help a live website convert, rank and measure better.

03

Monthly support

Regular design, operations and coaching capacity, for teams that need it every month.

HOW WE START

Agree the next useful step.

We assess the current setup and support needs, including systems we did not build. We agree capacity, priorities, software costs and what counts as a new project.

One service or a connected project.

We can work with what you already have or bring related work into the same plan. Your iDENTITY X lead coordinates the scope, specialist contributions and review.

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