Less manual work. More time for your clients.
We connect your tools and build practical automations and AI assistants for enquiries, onboarding and everyday operations. Start with the work you want to make easier.
Wix, Make, Zapier, n8n and custom code. You do not need a Wix website.
“The team keeps repeating the same manual work”
AI & AUTOMATION
NEW ENQUIRY
Hi, I run a small decorating team in Cluj and we’d like to become partners. What do you need from us?
RULES
Contact created · labelled partner · region added
DRAFT REPLY · FOR APPROVAL
Thanks for applying. To set up your partner account we need your company details, the areas you cover and a few photos of recent work. Could you send them this week?
APPROVED BY YOUR TEAM · FOLLOW-UP SCHEDULED
An enquiry comes in. The next steps are ready.
Capture the request, prepare the context and give your team a useful starting point for the conversation.
AUTOMATION IN PRACTICE
BEFORE
Someone transfers the details into the CRM and checks for an existing contact
They read the message, note the request and find the relevant service information
They prepare a response and decide what needs clarifying before a call
They assign the next task and set a reminder in another tool
The next step depends on someone remembering it
AFTER
Rules create or update the record and assign the enquiry using agreed criteria
AI summarises the request and drafts a reply from your approved service information
Your team checks the draft, adjusts it and approves it before it is sent
Rules record the activity and schedule the agreed follow-up
Repeated admin follows a defined flow, with a person approving every client reply
Three starting points, by readiness.
A clear task can move into implementation. An uncertain AI idea may need a pilot. If the priority is unclear, start by finding the most useful opportunity.
You know what should happen and want your tools to handle the repeated steps.
Typical timeline · 2 to 4 weeks
From €1,200
THIS IS FOR YOU IF
You can describe the trigger, the steps and the exceptions
The tools involved have suitable access and integrations
Useful starting input: the current process and the tools involved
INCLUDED
✓ Trigger, steps, tools and exceptions confirmed
✓ The agreed connections and actions, built
✓ The flow tested with your team
✓ A practical handover with a named owner
You want to see whether an assistant or AI workflow can handle a specific task well.
Typical timeline · 3 to 5 weeks
From €1,900
THIS IS FOR YOU IF
You have one task in mind and representative examples of it
You can say what a good result looks like
Useful starting input: representative questions or tasks and the information an assistant can use
INCLUDED
✓ One use case, sample inputs and success criteria
✓ A limited version with review controls
✓ Findings on quality, effort and expected running costs
✓ A clear decision on rollout
You see several possibilities and want a practical recommendation on where to begin.
Typical timeline · 1 to 2 weeks
From €600
THIS IS FOR YOU IF
Several tasks take your team’s time and it is not obvious which to fix first
You want a recommendation before committing to a build
Useful starting input: the tasks taking your team’s time
INCLUDED
✓ Repeated work, volumes, tools and bottlenecks reviewed
✓ Likely value, complexity and dependencies compared
✓ A recommendation on what to build, simplify or leave alone
✓ A brief for the next useful step
START WITH WHAT YOU NEED
What could run more smoothly?
Start with a repeated task, a slow handoff or information your team keeps searching for. We work out which parts need rules, AI or a person.
WHERE IT HELPS
Also: documents and knowledge, content and reporting. A single useful automation can be a complete project.
Enquiries & follow-up
Capture leads, organise requests, prepare responses and prompt the right next action in your CRM.
Onboarding & delivery
Welcome messages, intake forms, documents and team tasks, so each new client has a clear next step.
Support, payments & admin
Answer common questions from approved information; connect bookings and payments to invoices and records.
Sometimes the workflow needs more than a connection.
Clear processes, useful information and a good client experience make automation more effective. We identify the missing pieces and agree their scope with you.
Existing work can be reused. You can also bring us an agreed brief and start with implementation.
CONNECTED SERVICES
WHERE AUTOMATION SITS · STEPS 05 AND 06 OF YOUR CLIENT’S JOURNEY
BEFORE THEY CHOOSE YOU
WHILE THEY DECIDE
AFTER THEY SAY YES
01
They notice you
Visual Identity Design
02
They work out what you do, and whether to trust you
Brand Strategy & Messaging
03
They look at your website and materials
Website Design & Build · Marketing & Sales Materials
04
They enquire, book or buy
Website Design & Build · Apps & Custom Development
05
They are onboarded and the work gets delivered
Client Experience & Operations · AI & Automation
06
They stay, refer or buy again
Client Communication Training · AI & Automation
BEFORE THEY CHOOSE YOU
WHILE THEY DECIDE
AFTER THEY SAY YES
From a useful idea to a working system.
Four stages for an implementation project. A review or pilot, where needed, has its own scope and decision point.
HOW IT WORKS
We confirm the workflow, connected tools, permitted actions, outputs, test criteria, costs and client responsibilities in writing, and which information the system may use and where it is processed. Missing inputs are resolved before dates are confirmed; changes are reviewed for scope, cost and timing; corrections to work that misses the agreed requirements remain distinct from new requests. A pilot tests a decision and does not commit you to a rollout.
At handover you receive the agreed workflow and connections, test findings and known limitations, instructions, training and a named system owner, account ownership, and the running costs and support responsibilities in writing. Your proposal separates project work, software subscriptions, usage costs and any ongoing support.
01
Define the workflow
Review the current task, tools and examples. Confirm the desired result, scope, responsibilities and success criteria.
Your part: share the real process and validate the brief.
02
Build & demonstrate
Configure the connections, rules and any AI assistance. Walk through a working version and refine the agreed behaviour.
Your part: provide access and review the demonstration.
03
Test with your team
Check normal tasks, missing information and exceptions against the agreed criteria before release.
Your part: test representative scenarios and confirm acceptance.
04
Launch & hand over
Release the agreed setup, document it and train the people using it. Confirm who handles future changes and support.
Your part: nominate an owner and complete the handover.
Practical questions. Clear answers.
Scope, costs and ongoing responsibilities should be clear before you commit.
BEFORE WE CONNECT ANYTHING
Often, a rules-based automation is enough for confirmations, reminders, data transfers and other predictable steps. AI can help with variable text, document summaries or suggested responses. We recommend the simplest approach that fits the task and the level of review it needs.
Yes, where the tools provide suitable access and integrations. We check account plans, permissions, data quality and any API limits before confirming the approach. Your website can be on Wix or another platform; a website rebuild is not a prerequisite for an automation project.
That depends on the workflow, tools, available information and testing required. We confirm project fees and expected software or usage costs before you commit. Final dates follow confirmed requirements and access. A review or pilot, where needed, is scoped separately from a production build.
AI can make mistakes. We define approved sources, test representative inputs and decide which outputs need human review. A pilot helps reveal limitations before wider use. Low-quality results may mean refining the setup, narrowing the task or choosing a rules-based process instead.
We agree account ownership, documentation, access and a system owner before handover. Your team can manage the setup, or we can define a Care & Improvement arrangement. Monitoring, response times and future changes are specified separately; they are not an unlimited support promise.
Your team stays in control.
We agree what the system can do, which information it can use and when a person needs to step in.
USEFUL AI. CLEAR BOUNDARIES.
01
Review before action
Choose which replies, updates or other actions need approval. Simple, predictable steps can follow agreed rules.
02
Work from the right information
Define approved sources and access. An assistant flags missing or conflicting information and asks for help.
03
Know when something needs attention
Test failed connections and unusual requests. Agree alerts, a fallback and who is responsible for resolving issues.
0 Zoom links sent by hand
The booking confirmation carries the link
Oana Vincze · bookings, confirmations with the Zoom link, payments and programme access in one site
2 emails per application
One to the applicant, one to the team
Silk Plaster Romania · partner applications come in through a form and the follow-up emails go out on their own
Photo
“One sentence from the client, in their words · to decide”
Name · Role, company · to decide
Manual work does not stay small.
Three things that happen while the repeated work stays with a person.
THE COST OF LEAVING IT
01
Every enquiry waits for someone
The reply depends on who is free. A good lead can sit for a day while the admin around it gets done.
02
The same admin, every week
Copying details, chasing confirmations, sending the same information. Hours that never show on an invoice.
03
Follow-up depends on memory
The next step lives in someone’s head or in another tool. When it is forgotten, the client notices before you do.
Best for, and not for.
So you know early whether your process is ready to automate.
IS THIS THE RIGHT FIT?
THIS IS FOR YOU IF
Your team wastes time on manual follow-ups, reminders or repeated questions
You want a first, bounded AI use case with a person approving the client-facing part
Your tools have suitable access and integrations, on Wix or elsewhere
You are growing and need operations that will not break under pressure
NOT A FIT IF
You only need a single form or confirmation (a website extension fits better)
You expect tools to fix a problem without changing the process behind it
You want an assistant that acts on clients without review
You are not ready to define how the workflow should actually run